Privacy Policy

YOUR PRIVACY IS IMPORTANT: Contact and other information essential to manage your account is kept electronically. You consent to this by placing an order with us. We commit to keeping this information secure. We never share it with anyone outside the business and we never collect data about you automatically on our website. We retain your information only as long as necessary for tax and insurance purposes. We do not store any credit card or bank details. If you agree to this when purchasing, we may send you a maximum of two newsletters or special offers per year. You can change this choice at any time. You also have the right to see any information we hold about you on request. We conform to all applicable privacy legislation

Consumer Rights

Extracts from the Consumer Rights Act 2015

The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.

If you want to make a claim under the consumer Rights Act, you have several possible ways of resolving your issue, depending on the circumstances and on what you want to have done to remedy the situation.

Your rights under the Consumer Rights Act are against the retailer – the company that sold you the product – not the manufacturer, and so you must take any claim to the retailer.

Further information can be found at https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/the-consumer-rights-act-2015/